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Burnaby · New Westminster · Coquitlam · Port Moody · East Vancouver

Contact Us for a Roof Estimate or an Active Leak in Burnaby, BC

Two different situations bring people to this page, and they get two different responses. A leak in progress gets a same-day answer. Everything else gets a written, itemized estimate, price-locked for 30 days, with no pressure to sign it on the spot.

Where to Start

Active Leak Same day, if called before noon
Estimate Request Written & price-locked for 30 days
  • RCABC Skilled Roofer Accredited
  • IKO Shield Pro Plus Certified Installer
  • GAF Certified Contractor
  • CertainTeed SELECT ShingleMaster

Report an Active Leak

If water's coming through right now, call the emergency line.

24/7 Emergency Line

Reported before noon, we're typically dispatching a crew the same day. Call in after that, and we're there the next morning.

Call (604) 291-0847
Text a Photo of the Damage

Outside our core service area, after-hours tarping carries a flat $95 dispatch fee — waived if you book the follow-up repair with us.

Book a Roofing Estimate

For anything else, reach out by phone or text. We'll ask a few quick questions, then book an on-site visit with one of our two estimators. You'll walk away with a written, itemized quote, price-locked for 30 days, before any work gets scheduled.

Written, itemized estimate — price-locked for 30 days

$5,000,000 commercial general liability through Trisura Guarantee, renewed annually, plus current WorkSafeBC standing — confirmed in writing before any strata or commercial contract starts.

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Speeds up booking — Burnaby, New West, Coquitlam, Port Moody & East Van are all in the core service area.

We reply within one business day. Call or text (604) 291-0847 instead if it's urgent.

Contact Prep

Before You Call

A few details speed things up on our end.

Property Address
Have it ready before you dial
Roof Age
Approximate is fine if you don't know the exact year
The Issue
A short description of what's going on
Photos
Text a couple for a leak or visible damage — it tells us more than a phone description usually can

Hours & Response Times

Weekdays Monday–Friday, 7:00 AM–5:30 PM — phones open at 7:00, crews on roofs by 7:30
Saturday Saturday, 8:00 AM–2:00 PM (estimates & inspections only) — no active job sites
Sunday Closed Sunday
Emergency Line 24/7 emergency line for active leaks and storm damage, answered by an on-call foreman after hours
Active Leak Response Same day before noon, next morning after
Standard Estimate Booking 3–5 business days out, faster November–February

Service Area

Where We Work

Our core area covers Burnaby, New Westminster, Coquitlam, Port Moody, and East Vancouver, and we don't charge for an estimate anywhere in it.

  • Burnaby
  • New Westminster
  • Coquitlam
  • Port Moody
  • East Vancouver

North Vancouver and Port Coquitlam get occasional visits for strata clients we've already worked with — if that's you, mention it when you call so we can confirm timing.

FAQ

Contact Questions

How fast can someone get out for a leak?

Same day, if you call before noon. After that, we're there the next morning. The $95 after-hours dispatch fee only applies outside our core service area, and it's waived if you book the repair.

Do you cover my neighborhood?

If you're in Burnaby, New Westminster, Coquitlam, Port Moody, or East Vancouver, yes. Outside that, call and ask — we take on select strata jobs further out for clients we already know.

Can I just text instead of calling?

Yes, and for a leak it's often faster. A couple of photos sent by text tell our foreman more before a truck ever leaves the yard.

Is Saturday for estimates or repairs?

Estimates and inspections only. Saturday crews aren't on active job sites, so a Saturday call gets you a booking, not a same-day fix.

Can I stop by your office?

Our yard isn't set up for walk-in visits — every appointment happens at your property instead. Call or text and we'll come to you.

Still deciding whether to call? The number's the same either way.

Ready to Reach Out?

Whichever situation brought you here, the number's the same: (604) 291-0847. Text if that's easier, or use the form above if you'd rather we reach out first.

We reply to messages within one business day. If it's an active leak, call — that line runs 24/7.